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Stockora Support
Common questions
No verification email
Check spam, promotions, and the spelling of your address. Wait a few minutes, then request another email in the app.
Forgotten password
Use “Forgot password?” on the login screen. The one-time link remains valid for 30 minutes.
A shared list does not update
Check your connection and reopen the list. If the issue repeats, tell support the time and list name, but do not send sensitive content.
Delete an account
Use your profile in the app or the public deletion page.
Incorrect product information
Product data can originate from open sources. Always compare nutrition facts with the packaging and include EAN and product name in your report.